At TuliCocoon, we value clear and reliable communication with our customers. Whether you have a question about an order, need assistance with sizing, or would like more information about our shirts, skirts, pants, and trousers, our support team is here to help.
Customer Support
For all inquiries, please contact us by email. We aim to respond to all messages within 1–2 business days.
Email: [email protected]
Mailing Address
TuliCocoon
123 Fashion Avenue, Suite 400
New York, NY 10001
United States
Response Times
Our customer support team operates Monday through Friday, excluding public holidays. Messages received on weekends or holidays will be addressed on the next business day.
How We Can Help
- Order status and delivery questions
- Product information for shirts, skirts, pants, and trousers
- Size and fit guidance
- Returns and exchanges
- General feedback and inquiries
Before You Contact Us
To help us assist you quickly, please include your order number, the email address used for your purchase, and a brief description of your inquiry when contacting support.
Thank you for choosing TuliCocoon. We appreciate your business and look forward to assisting you.